Technical Support Dispatcher | Disponent (m/w/d) im technischen Support

Job Summary

This role is for a Technical Support Dispatcher based in Leipzig, Germany, offering a unique opportunity to work within a leading company in maintenance and automation technology, specifically at the Porsche plant. The successful candidate will be the central point of contact for technical issues, managing incoming reports via building management systems, email, and phone. Key responsibilities include systematically recording all requests in the CAFM system, overseeing the entire lifecycle of trouble tickets from creation to resolution, and ensuring adherence to service levels and quality standards. The position also involves coordinating information flow between departments and service providers, generating reports, and potentially resolving minor technical issues on-site. This role is ideal for a service-oriented individual with a technical background, seeking a stable career path with significant opportunities for direct employment by the client.