IT Support / 2nd Level Support Specialist | IT Support / 2nd Level Support (m|w|d)

Job Summary

This role involves providing essential 2nd Level IT Support for internal users within a significant industrial/manufacturing organization. The specialist will be responsible for diagnosing and resolving hardware and software issues, conducting regular system checks, and collaborating with the IT team for continuous improvement. Key tasks also include reporting on common technical problems, training employees on new technologies, and updating user manuals. This position offers an opportunity to work in a supportive team environment, contribute to innovative projects, and benefit from development opportunities within an established company in Hamburg or Bremen.