Customer Service and Logistics Specialist | Sachbearbeiter Customer Service/Logistik (m/w/d)

Job Summary

This role offers a dynamic opportunity within an international company, focusing on customer service and logistics. The specialist will be responsible for providing support and advice to national and international clients, managing order entry and processing in SAP, and coordinating deliveries with freight forwarders and internal departments. Key responsibilities also include handling complaints and returns, preparing shipping and customs documents, and collaborating closely with warehouse, purchasing, and sales teams. The ideal candidate will possess a commercial background, experience in customer service or logistics, and proficiency in SAP and MS Office. This position is attractive due to its flat hierarchies, short decision-making processes, and genuine opportunities for impact, alongside an unlimited contract and a supportive team environment.