Customer Support Specialist | Customer Support (m/w/d)

Job Summary

This role involves providing comprehensive customer support for an established service provider specializing in insurance and real estate processes. The successful candidate will handle customer inquiries via phone and in writing, clarify issues by coordinating with clients and internal departments, and maintain customer master data. Key responsibilities also include assisting with contract amendments, dispatching essential documents, and supporting the online customer portal. This position is ideal for an organized, service-oriented individual who thrives in a professional, digital environment with clear processes and modern IT systems. The company offers a secure, permanent position with development potential and flexible, hybrid work options after initial training.