IT Service Manager Network & Unified Communications | Professional IT Produktion (m/w/d) - IT Service Manager Network & Unified Communications

Job Summary

This role is for a dedicated IT Service Manager specializing in Network and Unified Communications (NUC) within a banking environment. The successful candidate will be instrumental in ensuring the smooth operation and continuous improvement of IT services, particularly focusing on network infrastructure, telephony, and video conferencing. Day-to-day responsibilities include organizing and steering essential IT processes like IT security and authorization management, actively contributing to the strategic and operational development of services, and managing budget planning and cost control. A key aspect of the role involves overseeing and coordinating external IT service providers, including outsourcing and contract management. This position is ideal for a proactive team player with strong IT affinity, excellent communication skills, and a commitment to continuous learning and service excellence.