Risk Mitigation Expert | Risk Mitigation Experts (All Genders)

Job Summary

As a Risk Mitigation Expert, you will be a crucial safeguard for customers and Zalando, specializing in complex and sensitive customer cases that require expert judgment beyond standard support. Your daily tasks will involve in-depth investigations into critical topics such as fraud prevention, GDPR compliance, and data privacy concerns, utilizing specialized tools and information sources. You'll make sound decisions, often outside standard processes, and collaborate closely with internal stakeholders across Fraud Prevention, Privacy Law, and Corporate Communications. This role demands precision, discretion, and integrity to maintain a secure and trustworthy environment, ensuring accuracy through 'four-eye principle' checks and monitoring public channels to protect brand image. It's an attractive opportunity for those who thrive on solving intricate problems and contributing to a secure e-commerce ecosystem.