Senior ServiceNow Consultant | Senior ServiceNow Consultant (all genders)

Deutsche Lufthansa AG

Raunheim, Hessen, Deutschland
Published Jul 22, 2025
Full-time
Permanent

Job Summary

Join Lufthansa Industry Solutions as a Senior ServiceNow Consultant, where you'll tackle complex challenges for clients, from consulting and module customization to migrating existing systems to the ServiceNow platform. You will play a pivotal role in expanding the team's ServiceNow expertise, advising clients, and implementing solutions within their ServiceNow environments. This involves deep dives into core modules like ITSM, ITOM, and HRSD, understanding ServiceNow architecture, and leveraging your expertise in JavaScript and API integrations. The ideal candidate will be a proactive problem-solver with strong consulting and communication skills, ready to drive best practices and contribute to digital transformation initiatives for a diverse client base.

Required Skills

Education

Completed vocational training or university degree in IT

Experience

  • Relevant professional experience in IT
  • Experience with core ServiceNow modules (ITSM, ITOM, ITBM, HRSD, CSM)
  • Experience with ServiceNow architecture and data models
  • Experience with JavaScript (Client- and Server-Scripting), GlideScript API, and REST API
  • Experience with UI Policies, Business Rules, and Client Scripts
  • Experience with integration with external systems (e.g., via REST/SOAP, MID Server, IntegrationHub)
  • Experience with Flow Designer and automation tools

Languages

German (Fluent)English (Fluent)

Additional

  • Willingness to travel for projects