Senior ServiceNow Consultant | Senior ServiceNow Consultant (all genders)
Deutsche Lufthansa AG
Job Summary
Join Lufthansa Industry Solutions as a Senior ServiceNow Consultant, where you'll tackle complex challenges for clients, from consulting and module customization to migrating existing systems to the ServiceNow platform. You will play a pivotal role in expanding the team's ServiceNow expertise, advising clients, and implementing solutions within their ServiceNow environments. This involves deep dives into core modules like ITSM, ITOM, and HRSD, understanding ServiceNow architecture, and leveraging your expertise in JavaScript and API integrations. The ideal candidate will be a proactive problem-solver with strong consulting and communication skills, ready to drive best practices and contribute to digital transformation initiatives for a diverse client base.
Required Skills
Education
Completed vocational training or university degree in IT
Experience
- Relevant professional experience in IT
- Experience with core ServiceNow modules (ITSM, ITOM, ITBM, HRSD, CSM)
- Experience with ServiceNow architecture and data models
- Experience with JavaScript (Client- and Server-Scripting), GlideScript API, and REST API
- Experience with UI Policies, Business Rules, and Client Scripts
- Experience with integration with external systems (e.g., via REST/SOAP, MID Server, IntegrationHub)
- Experience with Flow Designer and automation tools
Languages
Additional
- Willingness to travel for projects
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