Junior IT Sales Support Specialist | (Junior) Spezialist (m/w/d) IT Sales Support
bofrost Dienstleistungs GmbH & Co. KG
Job Summary
This role is for a dedicated Junior IT Sales Support Specialist to join a leading direct sales company in Germany. The specialist will be responsible for independently resolving technical issues reported by the sales department, prioritizing and documenting these incidents in a ticketing system, and ensuring their resolution. A key part of the role involves supporting users in various branches and coordinating with external service providers. The position also requires creating SQL scripts to address specific requests from branches. The ideal candidate will have a technical IT background, strong communication skills, and a customer-oriented approach, with a willingness to work in shifts. This is an excellent opportunity to contribute to a growing company with a clear future vision.
Required Skills
Education
Completed vocational training as an IT Specialist (technical focus, e.g., System Integration)
Experience
- • Professional experience in IT support or a similar technical role
Languages
Additional
- Willingness to work in shifts