IT Support Specialist | Mitarbeiter IT-Support (m/w/d)
FERCHAU GmbH Niederlassung Ulm
Job Summary
This role involves providing essential 1st and 2nd level IT support, focusing on troubleshooting, incident resolution, and maintaining IT infrastructure. The specialist will be responsible for setting up hardware and software for colleagues, configuring workstations, and contributing to various IT projects such as migrations, rollouts, and system implementations. This position is ideal for someone passionate about technology, eager to contribute ideas, and seeking continuous professional development within a supportive team environment. The role offers the chance to work on exciting projects for leading IT solution providers, optimizing existing systems and building new IT infrastructures, with a strong emphasis on support and security.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or comparable qualification
Experience
- Initial experience in IT support and system administration
- Ideally, initial experience with ticketing systems (e.g., OTRS, Jira)
Languages
Additional
- Not specified
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