IT Onsite Support Staff | Mitarbeiter IT Onsite Support (m/w/d)

FERCHAU GmbH Niederlassung Paderborn

Paderborn, Nordrhein-Westfalen, Deutschland
Published May 22, 2026
Full-time
No information

Job Summary

Join FERCHAU as an IT Onsite Support Staff member, connecting people and technology to solve IT challenges for clients. In this role, you will provide hands-on support to employees, resolving IT disruptions and technical issues directly at their workstations. Your daily tasks will include setting up, maintaining, and replacing hardware like PCs, laptops, and printers, as well as assisting with software and operating system installations. You'll also manage conference room technology, perform basic network tasks, and document incidents in a ticketing system. This position is ideal for someone with a strong IT background, excellent problem-solving skills, and a service-oriented approach, offering a dynamic environment to contribute ideas and grow professionally.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration) or comparable professional experience

Experience

  • Professional experience in IT support or a similar role
  • Experience with hardware setup, maintenance, and replacement (PCs, laptops, monitors, printers)
  • Experience with software and operating system installation and configuration
  • Experience documenting IT incidents and solutions in a ticketing system

Languages

Not specified

Additional

  • Not specified