IT Onsite Support Staff | Mitarbeiter IT Onsite Support (m/w/d)

FERCHAU GmbH Niederlassung Paderborn

Bochum, Nordrhein-Westfalen, Deutschland
Published May 22, 2026
Full-time
No information

Job Summary

Join FERCHAU as an IT Onsite Support Staff, connecting people and technology to drive digitalization. In this role, you will provide hands-on IT support to employees, managing the setup, maintenance, and replacement of end-user devices like PCs, notebooks, monitors, and printers. You'll also assist with software and operating system installations, support meeting room technology, perform basic network and cabling tasks, and manage IT incidents through a ticketing system. This position requires a proactive, organized, and service-oriented individual with strong communication skills and a solid understanding of Windows systems, Microsoft Office, IT hardware, and basic network infrastructures (IP addressing, DHCP, DNS). If you're eager to contribute your ideas and grow within a dynamic team, this is an excellent opportunity.

Required Skills

Education

Completed IT training (e.g., Fachinformatiker für Systemintegration / System Integration Specialist) or equivalent practical experience

Experience

  • Completed IT training (e.g., as a System Integration Specialist) OR extensive practical experience in an IT environment
  • Professional experience with Windows systems, Microsoft Office, and common IT hardware
  • Experience with network infrastructures, specifically IP addressing, DHCP, and DNS
  • Experience in user support and incident management

Languages

Not specified

Additional

  • Not specified