IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

Join FERCHAU as an IT Support Specialist to connect people and technology, finding the perfect match for clients and bringing expertise to complex challenges. In this role, you will provide day-to-day support for users with hardware and software issues, set up and maintain workstations, printers, and mobile devices, and install operating systems and software solutions. You will analyze and resolve technical issues through first and second-level support, manage support requests in a ticketing system, and coordinate with external partners and internal IT departments. This position is ideal for someone with an IT education, strong knowledge of Windows and Microsoft Office, and a basic understanding of network technologies. FERCHAU offers a dynamic environment where you can contribute ideas, take on responsibility, and grow through diverse training programs.