Service Desk Specialist | Mitarbeiter Service Desk (m/w/d)
Akkodis Germany Tech Experts GmbH
Job Summary
As a Service Desk Specialist, you will be the primary point of contact for IT users, ensuring seamless support by handling inquiries, resolving IT application issues, and coordinating internal support teams and external service providers. Your structured approach and service-oriented mindset will be key to delivering quick solutions and ensuring high user satisfaction. The role requires a proactive attitude towards troubleshooting and escalation, alongside managing IT-related queries via phone and monitoring appointments. This is an attractive opportunity to contribute to a global digital engineering consultancy, leveraging your IT support experience within a dynamic environment.
Required Skills
Education
IT-related vocational training or comparable qualification
Experience
- First experience in IT user support
- Experience with MS Windows
- Experience with ticket systems
Languages
Additional
- Willingness to work in day shifts
More Jobs from Akkodis Germany Tech Experts GmbH
IT Rollout Technician - SINA Notebooks | IT Rollout Techniker - SINA Notebooks (m/w/d) in Berlin
May 22, 2026
We are seeking a technically skilled IT Rollout Technician to join our client's team in Berlin. In t...
IT Rollout Technician - SINA Notebooks | IT Rollout Techniker – SINA Notebooks (m/w/d) in Berlin gesucht
May 22, 2026
We are seeking an IT Rollout Technician specializing in SINA Notebooks for a client located in Berli...
IT Onsite Support Specialist | IT Onsite Supporter (m/w/d) in Halberstadt gesucht
May 22, 2026
Join a global digital engineering consultancy as an IT Onsite Support Specialist in Halberstadt. Thi...