IT Onsite Support Specialist | IT Onsite Supporter (m/w/d) in Halberstadt gesucht

Job Summary

Join a global digital engineering consultancy as an IT Onsite Support Specialist in Halberstadt. This full-time role involves providing comprehensive support to users with iPhones, iPads, scanners, and mobile devices. You will manage IT requests at the IT Point, Techbar, or service desk, perform IMAC-D tasks in workplace and factory environments, and handle the installation, configuration, and deployment of PCs, notebooks, iPhones, printers, and other peripherals. Responsibilities also include break-fix activities, resolving tickets, and offering remote support. The ideal candidate possesses strong IT hardware and workplace support knowledge, experience with HP, Lenovo, Apple devices (iPhone/iPad/iOS), Windows 10/11, and ITSM systems like ServiceNow. A customer-oriented, reliable, and independent work style is crucial, alongside teamwork and a Class B driver's license. This position offers a dynamic environment with a focus on user support and technical problem-solving.