Inhouse Support Consultant | Inhouse Support Consultant (m/w/d)
Beckhoff Automation GmbH & Co. KG
Job Summary
As an Inhouse Support Consultant, you will play a pivotal role in optimizing and digitalizing processes through D365 systems at Beckhoff Automation, a leading specialist in automation and control technology. Your day-to-day responsibilities will involve managing D365 support tickets via DevOps, including bug analysis, and handling support emails. You will analyze, conceptualize, and test new requirements from various departments, conduct FIT/GAP analyses, and support D365 process tests during release changes. Additionally, you will be responsible for training key users and general users in D365 SCM and creating comprehensive training materials and documentation. This position is attractive for its central role in enhancing D365 process efficiency and quality within an international high-tech company, offering significant scope for innovative ideas and professional growth.
Required Skills
Education
Degree in Computer Science or Business Informatics, or commercial vocational training with strong interest in ERP systems, or vocational training with IT/ERP focus
Experience
- Experience with Microsoft Dynamics 365 F&O/SCM or comparable ERP systems is desirable
- Practical experience in software support is advantageous
Languages
Additional
- Mobile work possible after successful onboarding and probation period
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