IT Support Technician | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Köln, Nordrhein-Westfalen, Deutschland
Published May 21, 2026
Full-time
Permanent

Job Summary

Join a leading IT service provider in Europe as an IT Support Technician, supporting end-clients in the city of Cologne. Your primary responsibilities will include installing and configuring new Windows operating systems on PCs and laptops, replacing old hardware, and managing data and workstation relocations. You will also install drivers, set up peripherals like printers and scanners, and handle first-level support requests through ticketing systems. Additionally, you'll assist with troubleshooting issues on workstations, terminal servers, and mobile devices. This role is ideal for someone with a background in IT system integration or electronics, offering excellent working conditions, a 40-hour week, and strong potential for a permanent position with a major IT player.

Required Skills

Education

Completed apprenticeship as Fachinformatiker Systemintegration (IT System Integration Specialist) or IT Systemelektroniker (IT System Electrician), or a comparable qualification.

Experience

  • Professional experience in IT system integration or a comparable qualification
  • Experience in the installation and configuration of operating systems and hardware
  • Experience with Windows operating systems
  • Experience with ticketing systems
  • Experience with MS Office

Languages

German (Fluent)

Additional

  • Not specified