IT Technician | IT-Techniker (m/w/d) - 190526-1-SAR
BFI Informationssysteme GmbH
Job Summary
Join a dynamic IT service provider as an IT Technician in Saarbrücken. You will support IT projects, particularly hardware rollouts, and ensure the smooth operation of diverse IT systems within the banking sector. Your responsibilities will include troubleshooting hardware and software issues for 1st and 2nd level support, handling customer inquiries via phone, email, or in person, and managing hardware setup, dismantling, and relocations. This role requires building and maintaining hardware components, updating asset data, and escalating complex issues. The position is ideal for individuals with a technical IT education, foundational knowledge of Windows and Office environments, and a proactive approach to problem-solving. You'll gain valuable experience in complex project environments with opportunities for customer takeovers, making it an excellent entry point for both recent graduates and career changers.
Required Skills
Education
Completed vocational training in the IT sector
Experience
- Professional experience in IT Support (1st and 2nd Level) is advantageous
- Experience with standard hardware components
- Experience with remote support is desirable
- Experience with telephone support and ticketing systems is advantageous
Languages
Additional
- Not specified
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