IT Support Specialist | IT-Supporter (m/w/d) - Referenznummer: 190526-2-REM
BFI Informationssysteme GmbH
Job Summary
Join BFI Unternehmensgruppe as an IT Support Specialist for a remote position, with occasional on-site presence in Frankfurt am Main. You will handle administrative tasks on decentralized servers, manage user access rights, and provide remote troubleshooting support. Your responsibilities will include processing tickets for 2nd Level Support, software distribution, and working with customer databases. The ideal candidate possesses a technical education, strong IT support knowledge, proficiency with ticketing systems and user administration, and excellent German and English communication skills. This role offers valuable experience in complex project environments within reputable German companies, with potential for client-side conversion and opportunities for career advancement.
Required Skills
Education
Completed vocational training as a Fachinformatiker (IT Specialist) for System Integration or a comparable qualification
Experience
- Professional experience in IT Support
- Strong knowledge of ticketing systems
- Good knowledge in user administration
- Experience with Active Directory is required
Languages
Additional
- 95% Remote work, with one day on-site in Frankfurt am Main every two months. Valid work permit for Germany is implied.
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