IT Service Technician | IT-Servicetechniker (m/w/d)
Akkodis Germany Tech Experts GmbH
Job Summary
Join Akkodis as an IT Service Technician, a key player in the Smart Industry, supporting internal employees and external sites with IT inquiries in a Second-Level Support capacity. You will ensure the smooth operation of the client environment, analyze and resolve technical issues and service requests, acting as the primary point of contact for support. This role requires a structured, reliable, and engaged individual with strong communication skills, adept at independently learning new topics. If you are passionate about IT support and thrive in a dynamic environment, this is an excellent opportunity to contribute to a sustainable and smarter future.
Required Skills
Education
Completed vocational training as a Fachinformatiker (System Integration), IT specialist for system integration, or Kaufmann/Kauffrau for Digitalization Management.
Experience
- Professional experience in IT service and support
- Experience with automatic software distribution tools (e.g., Matrix42/Empirum)
- Experience with ticketing systems
- Experience with remote support tools
Languages
Additional
- Not specified
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