IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Berlin, Berlin, Deutschland
Published Jul 17, 2025
Full-time
Permanent

Job Summary

This role involves providing comprehensive IT support to users, ensuring smooth operation of their systems and devices. Key responsibilities include advising and training users on new systems, setting up and configuring workstations, and installing and supporting various hardware, including specialized conference room technology. The specialist will also manage IT equipment, handle troubleshooting, provide on-site support, and process tickets. The ideal candidate will possess a strong background in IT system integration or a related field, coupled with significant experience in on-site support and proficiency with standard hardware and Microsoft products. Strong communication skills and a customer-oriented approach are essential for success in this dynamic environment.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification

Experience

  • Several years of experience in on-site IT support
  • Experience in handling standard hardware including peripherals
  • Good knowledge of ticket systems
  • Good knowledge of troubleshooting

Languages

German (Fluent)English (Basic)

Additional

  • Valid car driving license