IT Service Desk Specialist | IT Servicedesk (m/w/d)

Herrmann Personaldienste GmbH

Leinfelden-Echterdingen, Baden-Württemberg, Deutschland

Published Jul 17, 2025

Full-time

Permanent

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Job Summary

As an IT Service Desk Specialist, you will be the first point of contact for users, providing essential support for technical issues and inquiries. Your daily tasks will involve identifying and troubleshooting problems, resolving issues remotely, and managing requests through a ticketing system. You will also be responsible for documenting solutions and maintaining a knowledge base. This role requires strong problem-solving skills, excellent communication, and a team-oriented approach. The position offers an attractive compensation package, opportunities for professional development, and long-term career prospects within a leading IT service provider in Germany.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification

Experience

• Several years of experience in user support and service request management

Languages

German (Fluent)

Additional

Not specified