IT Support Specialist | IT Supporter (m/w/d)

Job Summary

This role involves providing comprehensive IT support to employees, analyzing and resolving hardware and software issues, and managing the installation, configuration, and maintenance of IT workstations, printers, mobile devices, and networks. You will also be responsible for documenting support cases, developing long-term solutions, and assisting with IT projects and system landscape development. The ideal candidate will have a completed IT apprenticeship or comparable qualification, experience with ticketing systems, and strong knowledge of Windows operating systems, Microsoft 365, network technologies, and common hardware. Excellent customer service, communication skills, and a structured, independent work approach are essential. This position offers a unique opportunity to grow your potential in a dynamic environment with diverse tasks and continuous chances for development.