Third-Level Support Specialist | Third-Level-Supporter (m/w/d)

Job Summary

As a Third-Level Support Specialist, you will be the go-to expert for complex IT challenges, taking responsibility for in-depth analysis and system optimization. Your day-to-day will involve supporting central applications like document management, HR systems, and portal solutions, performing error analysis, and resolving issues as a 3rd-level support. You will also monitor application stability, install software updates, create technical concepts, and manage documentation. Additionally, you'll coordinate with external service providers and other business units to enhance applications and services. This role is ideal for someone seeking to develop sustainable solutions and advance technology.