IT Support Specialist / Fachinformatiker | IT-Experte: Fachinformatiker (m/w/d) für den Kundensupport

Job Summary

We are seeking an IT Support Specialist to join our client's team in Bremen. In this role, you will be responsible for handling IT issues through various channels like phone, email, and remote access, providing first and second-level support for hardware and software. Your daily tasks will include installing, configuring, and maintaining IT systems, documenting support cases, and collaborating with other IT departments to improve support processes. The ideal candidate will have a completed apprenticeship as a Fachinformatiker for System Integration or a comparable qualification, along with experience in IT support and customer service. Strong communication skills, a customer-oriented approach, and a passion for problem-solving are essential. This is a permanent, full-time position offering a secure workplace, diverse tasks, and opportunities for professional development.