IT Onsite Support Specialist | IT Onsite Support (m/w/d)
wu personal GmbH Düsseldorf
Job Summary
This role involves providing essential IT onsite support, focusing on the setup, installation, and maintenance of IT equipment. Key responsibilities include configuring devices via PXE infrastructure, managing user accounts and permissions in Active Directory, and ensuring hardware readiness through standardized handover processes. The ideal candidate will have a background in IT support, strong command of Windows operating systems, and experience with ticketing systems. This position offers an opportunity to join a leading global IT service provider, contributing to the operational readiness and availability of IT infrastructure for large enterprises and the public sector.
Required Skills
Education
Not specified
Experience
- At least 1 year of practical experience in an IT environment within the last 3 years, OR completed relevant training
- Current manufacturer certification OR 3 years of practical experience in 2nd Level Support within the last 5 years
- Experience with Outlook and other MS Office products
- Proficient in handling Windows operating systems (installation, error analysis, maintenance)
- Basic knowledge of Active Directory (AD)
- Experience with ticketing systems (e.g., ITSM, ServiceNow)
- Experience with PXE deployment for end devices
- Experience processing Incidents (INC) and Requests (REQ)
Languages
Additional
- Not specified
More Jobs from wu personal GmbH Düsseldorf
IT Support Technician (On-Site Support) | IT-Service Mitarbeiter (m/w/d) - vor-Ort Support
Oct 14, 2025
This role is ideal for an experienced IT Support Technician focused on providing high-quality 2nd Le...
IT Support Technician | IT Techniker Support (m/w/d) Backup
Sep 30, 2025
This role is centered on providing high-quality 1st Level Client Support as an integral member of th...
Senior IT Technician | Senior IT Techniker (m/w/d)
Sep 16, 2025
This Senior IT Technician role, based in the Düsseldorf area, involves providing high-level support ...