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IT Onsite Support (m/f/d) in Frankfurt | IT-Onsite-Support (m/w/d) in Frankfurt gesucht!

Akkodis Germany Tech Experts GmbH

Frankfurt am Main, Hessen, Deutschland
Published May 12, 2026
Full-time
Fixed-term
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Job Summary

Join Akkodis, a global digital engineering consultancy, as an IT Onsite Support specialist in Frankfurt. This full-time, fixed-term role involves providing direct and remote support to users across various locations. You will manage IT tickets, offer 1st-level support for Windows, macOS, and iOS devices (including BYOD), and assist with operating system-related software like MS Office and VDI/Citrix. The position also includes hardware issuance, user guidance on technology selection, and troubleshooting with documentation for 2nd-level support. This is an excellent opportunity to work with a global team, supporting both German and English-speaking users in a large client environment, contributing to technological transformation and innovation.

Required Skills

Education

Not specified

Experience

  • Professional experience in 1st-Level IT Support
  • Experience working with ITSM/Ticket Systems (e.g., SNOW)
  • Experience with Active Directory, BitLocker, Virtual Desktops, and VPN
  • Experience with network configuration under Windows and IP telephony
  • Experience in setting up smartphones (Android/iOS) and multi-factor authentication
  • Experience in a large client IT environment

Languages

German (Fluent)English (Fluent)

Additional

  • Full-time position, fixed-term contract.

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