Senior Provider Manager / Operations | Senior Provider Manager / Bereich Operations

Job Summary

This Senior Provider Manager role in Berlin offers a unique opportunity to shape the future of digital healthcare in Germany, impacting over 80 million people. The successful candidate will proactively manage contractors, service partners, and product manufacturers, ensuring the continuous optimization of IT services. Key responsibilities include acting as the central point of contact for operational, legal, and commercial contract issues, evaluating complex technical inquiries with a focus on cost and contractual obligations, and serving as a liaison between external providers and internal departments. The role requires a strong background in IT service provider management, ITIL certification, and expertise in network technologies. This position is ideal for a detail-oriented professional with excellent communication and conflict resolution skills who thrives in a team-oriented, high-engagement environment, especially in escalation management.