Application & Systems Support Engineer | Application & Systems Support Engineer (m/w/d)

Job Summary

As an Application & Systems Support Engineer, you will serve as the primary technical contact for the WinGuard platform and its extensive range of adapters. Your day-to-day responsibilities involve managing and prioritizing support tickets, performing hands-on troubleshooting via remote sessions, and conducting in-depth analysis and debugging of network issues and protocols. You will play a critical role in integrating and maintaining IT systems, including virtualization, databases, and IT security mechanisms. This position is ideal for professionals ranging from career starters to experienced experts who are passionate about optimizing IT infrastructures. You will work in a dynamic, international team environment where documentation and knowledge sharing are prioritized to ensure stable system operations. The role offers a unique opportunity to grow your technical expertise while contributing to high-profile IT projects in a supportive and modern workplace.