Service Desk Technician | Service Desk Techniker (m/w/d)

Job Summary

As a Service Desk Technician, you will play a vital role in supporting end-users across various communication channels, including phone, ticketing systems, and in-person support. Your day-to-day responsibilities will involve setting up and deploying hardware, troubleshooting hardware and software issues within Windows environments, and resolving network-related problems. You will be responsible for maintaining desktops, laptops, printers, and mobile devices, while ensuring system health through regular monitoring and patching. Additionally, you will manage user accounts in Active Directory and participate in audits to maintain high IT security standards. This position is ideal for professionals seeking to advance their careers within the automotive industry, working with leading OEMs and suppliers. You will benefit from a collaborative environment that values technical expertise, offers continuous professional development, and provides flexible working arrangements, including mobile work options and a comprehensive benefits package.