IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role is for an IT Service Technician who will provide essential on-site and field support, primarily at the 2nd level, for a Germany-wide service provider in Nuremberg. The position involves troubleshooting and resolving hardware and software issues, installing and configuring client systems like notebooks and PCs, performing data recovery, and managing documentation within a ticketing system. Candidates should have a completed IT vocational training or equivalent qualification, along with experience in hardware commissioning and 2nd level support. The ideal candidate will be proactive in diagnosing and resolving technical problems, ensuring smooth operation of IT infrastructure, and handling warranty cases. This is a full-time, permanent position with opportunities for professional development and a long-term career within a flat organizational hierarchy.