Technical Customer Support Specialist | Technischer Kundenservice (m/w/d)

Job Summary

As a Technical Customer Support Specialist, you will serve as the primary point of contact for national and international clients, providing expert assistance with technical inquiries and system solutions. Your day-to-day responsibilities will include conducting technical training sessions, managing support requests via phone and online channels, and creating comprehensive technical documentation. You will also play a key role in the product lifecycle, assisting with new product launches, performing technical tests, and collaborating with cross-functional departments to optimize processes. This role is ideal for a professional with a background in electrical engineering who enjoys a blend of hands-on technical work and client-facing communication. The position offers a stable, long-term opportunity within an innovative environment, providing professional development, modern tools, and the chance to work on international projects in a supportive team setting.