Customer Service Manager | Customer Service Manager (m/w/d)

Academic Work Germany GmbH

Bayern, Deutschland
Published May 6, 2026
Full-time
Permanent

Job Summary

As a Customer Service Manager, you will serve as a vital link between sales, logistics, and an international client base within a pioneering MedTech company in Munich. Your day-to-day responsibilities involve managing national and international express shipping, maintaining ERP system data, and providing proactive support to the sales team. You will be responsible for supply chain coordination, handling export compliance for sensitive medical products, and managing procurement processes. This role is ideal for a hands-on professional who thrives in a dynamic environment and values autonomy. The position offers a clear path to permanent employment after an initial one-year temporary contract period, providing stability within the high-growth medical technology sector.

Required Skills

Education

Completed vocational training or university degree in fields such as Freight Forwarding, Industrial Business Management, Business Administration, International Relations, or a related discipline.

Experience

  • Professional experience in international customer service or sales support.
  • Experience working with ERP systems.
  • Experience in the healthcare or medical technology industry is considered an advantage.

Languages

German (Fluent)English (Fluent)French (Intermediate)

Additional

  • Valid work permit for Germany is required. Willingness to undergo personality and cognitive testing as part of the recruitment process.