Customer Service Manager | Customer Service Manager (m/w/d)

Job Summary

As a Customer Service Manager in the dynamic MedTech sector, you will serve as a vital link between sales, logistics, and international clients. Your day-to-day responsibilities include managing supply chain operations, overseeing global express shipments, maintaining ERP data, and providing critical support to the sales team. You will handle export compliance for sensitive medical products and coordinate the RGA (return) process. This role requires a proactive, hands-on mindset, as you will be responsible for prioritizing tasks in a fast-paced environment. The position offers a unique opportunity to join an innovative company in Munich, with a clear path toward permanent employment after an initial one-year temporary contract. You will work in a collaborative, family-oriented team where your initiative is valued and professional growth is encouraged.