Floor Team Leader | Teamleiter Fläche (all genders) Hamburg

Job Summary

As a Floor Team Leader at Zalando in Hamburg, you will lead a team of up to 15 employees, managing all floor-related processes to ensure an exceptional shopping atmosphere for customers. You will be an integral part of the store management team, contributing directly to the store’s economic success and ongoing development. Your daily responsibilities include 360-degree personnel management—from hiring and onboarding to training and KPI-based shift planning. You will foster a transparent, authentic, and employee-oriented leadership style that reflects Zalando’s values. This role is ideal for a service-driven professional who thrives in a fast-paced retail environment and is passionate about creating a high-quality, customer-focused shopping experience. You will be supported by a company culture that emphasizes diversity, inclusion, and continuous professional development, offering a collaborative environment where you can truly make an impact on the store's performance.