IT Technician 2nd Level Support | IT-Techniker 2nd Level Support (m/w/d)

Job Summary

As an IT Technician in 2nd Level Support, you will play a pivotal role in ensuring the smooth operation of IT infrastructure for both internal teams and external clients. Your day-to-day responsibilities involve installing and configuring hardware and software, managing server and network infrastructure, and providing high-level technical support through ticket management. You will be responsible for administering Active Directory, maintaining cloud systems, and overseeing IT projects, including process optimization and documentation. To succeed in this role, you should possess a strong technical background in Windows environments, client hardware, and network administration, combined with excellent analytical and problem-solving skills. This position is ideal for someone who thrives in a collaborative, innovative environment and is eager to contribute to digital transformation projects. You will benefit from a supportive team culture, opportunities for continuous professional development, and modern, high-quality equipment to perform your tasks effectively.