IT Support Specialist | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

Plum Druck + Entwurf GmbH is seeking a dedicated IT Support Specialist to join their growing IT department. In this role, you will serve as a key point of contact for small and medium-sized business clients, providing technical assistance via phone and remote support software. Your day-to-day responsibilities will include troubleshooting technical issues, managing email accounts, and handling domain registration and administration. This position is ideal for someone with a background in IT system integration or a motivated career changer who possesses strong analytical problem-solving skills. You will work within a modern, friendly agency environment that emphasizes a healthy work-life balance, featuring core working hours, no overtime, and a collaborative team culture. The company values professional growth and offers personalized development opportunities in a supportive, flat-hierarchy setting.