IT Support Specialist | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

Plum Druck + Entwurf GmbH is seeking a dedicated IT Support Specialist to join their growing IT department. In this role, you will act as a primary point of contact for small and medium-sized business clients, providing essential technical support via telephone and remote desktop tools. Your day-to-day responsibilities will include troubleshooting email account issues, managing domain registrations, and resolving a variety of technical challenges to ensure seamless service for clients. This position is ideal for an individual with a background in IT system integration or a motivated career changer with strong problem-solving skills. You will work in a modern, friendly agency environment that values professional development, offers flexible working conditions, and fosters a collaborative, flat-hierarchy team culture. The role provides a stable, long-term opportunity within a company that has been established for nearly 40 years, emphasizing personal growth and a healthy work-life balance.