Shift Supervisor, Operations Center | Schichtleitung Einsatzzentrale (m/w/d)

Job Summary

As a Shift Supervisor in the Traffic Surveillance Department of Mainz, you will play a vital role in ensuring public order and traffic safety. Your day-to-day responsibilities include managing field service shifts, coordinating personnel assignments, and developing traffic monitoring concepts. You will provide guidance to field staff, handle citizen inquiries via phone and in-person, and actively participate in field operations. This role requires a strong sense of responsibility, assertiveness, and the ability to maintain a professional demeanor in challenging situations. You will work in a structured, public-sector environment that offers long-term stability, flexible working hours, and opportunities for professional development. The position is unique for its blend of administrative oversight and active field duty, requiring candidates who are comfortable working in uniform and managing shifts across the entire week, including weekends.