IT Onsite Technician | IT Onsite Techniker (m/w/d)

Job Summary

As an IT Onsite Technician at audius in Leipzig, you will serve as the primary point of contact for users, ensuring the stability and functionality of their IT workspaces. Your day-to-day responsibilities include managing the IT workplace lifecycle, troubleshooting hardware and client-side software issues, performing IMAC/D services for mobile devices, and configuring Windows 10/11 endpoints. You will also provide direct user support and maintain detailed documentation within an ITIL-aligned ticketing system. This role is ideal for a pragmatic and communicative professional who thrives in a service-oriented environment. The position offers a secure, permanent contract within a globally active company that emphasizes innovation, continuous employee development, and a supportive team culture. You will benefit from a professional environment that values short decision-making paths and provides long-term career growth opportunities, alongside perks like bike leasing and corporate health benefits.