IT Service Point Technician | Mitarbeiter (m/w/d) IT-Servicepoint

audius SE

Leipzig, Sachsen, Deutschland
Published Apr 14, 2026
Full-time
Permanent

Job Summary

As an IT Service Point Technician, you will be the face of the IT department, providing direct on-site support to users in a professional service environment. Your daily responsibilities include troubleshooting hardware and software issues for brands like Lenovo, HP, and Apple, as well as managing the distribution and return of IT equipment. You will act as a vital link between end-users and backend IT processes, performing health checks, managing Active Directory accounts, and maintaining accurate asset documentation. This role is ideal for a service-oriented professional who enjoys personal interaction and technical problem-solving. The position offers a stable, full-time environment within an innovative company that prioritizes employee development, offering benefits like private health insurance, bike leasing, and internal training opportunities. It is a perfect fit for those who value flat hierarchies and long-term career perspectives in a growing global team.

Required Skills

Education

Not specified

Experience

  • Professional experience in IT Support, IT Service Point, or IT Service Desk environments
  • Proven experience with modern IT hardware including Lenovo, HP, and Apple devices
  • Experience in user administration and account management within Active Directory
  • Demonstrated experience in customer-facing service roles and technical consulting

Languages

German (Fluent)English (Fluent)

Additional

  • Must be willing to wear provided work clothing; position is full-time (40 hours/week) with fixed working hours; start date is June 1, 2026.