IT Support Technician | IT Support Techniker (m/w/d)

Job Summary

As an IT Support Technician, you will play a vital role in ensuring the smooth operation of IT environments for a major IT systems house. Your day-to-day responsibilities will involve providing 1st and 2nd level support via telephone, managing incident tickets, and performing onsite hardware maintenance, including troubleshooting, equipment relocation, and software deployment. You will be responsible for administering user accounts in Active Directory and Exchange, while supporting Windows-based workstations and Citrix virtual desktop environments. Additionally, you will perform error analysis on core infrastructure services such as printing, network drives, and VPN. This role is ideal for a professional with a solid foundation in IT support who thrives in a structured, customer-focused environment. The position offers the stability of a tariff-bound contract with a reputable company, excellent opportunities for professional growth, and a high probability of long-term transition into the client's permanent workforce.