Onsite IT Service Technician | IT Servicetechniker Onsite (w/m/d)

puro Personaldienstleistung GmbH

Augsburg, Bayern, Bayern, Deutschland
Published May 5, 2026
Full-time
Permanent

Job Summary

As an Onsite IT Service Technician in Augsburg, you will play a vital role in maintaining the IT infrastructure for approximately 3,000 Windows-based clients. Your daily responsibilities include the installation and configuration of workplace hardware, as well as providing hands-on technical support for business users. You will work extensively with specialized industrial hardware, such as Panel PCs and Industrial Tablets, requiring strong analytical skills for error diagnosis and troubleshooting. A key component of this role involves documenting all activities within a ticketing system to ensure operational transparency. The position is ideal for a service-oriented professional who excels in team environments and is comfortable with occasional weekend on-call duty. What makes this role unique is the opportunity to work in a stable, permanent position with a focus on professional development through the Bechtle Academy, all within a supportive and family-friendly corporate culture.

Required Skills

Education

Completed technical vocational training (e.g., IT Systems Electronics Technician, IT Specialist/Fachinformatiker)

Experience

  • Professional experience in hardware rollout and onsite support
  • Experience in remote support for IT systems

Languages

German (Fluent)English (Basic)

Additional

  • Must be willing to participate in weekend on-call duty. Valid work permit for Germany required.