IT Technician | IT Techniker (m/w/d)

Job Summary

As an IT Technician, you will play a pivotal role in maintaining the digital infrastructure for a leading IT services provider in Ingolstadt. Your day-to-day responsibilities involve providing comprehensive IT support to end-users, managing the service point, and performing on-site support for Windows clients, printers, and network technologies. You will be tasked with processing tickets and service requests in a structured manner and resolving escalated technical issues. To succeed in this role, you should possess a solid understanding of Windows operating systems and network technologies, specifically switching and OSI layers 1-3. This position offers a unique opportunity to grow within a dynamic team, supported by extensive onboarding, continuous professional development, and a flexible work environment. It is an ideal role for a service-oriented professional looking to contribute to digital transformation while enjoying the stability of an open-ended contract.