Senior IT Application Support Specialist | (Senior) Technical Specialist (all genders)

Job Summary

In this role, you will play a vital part in ensuring the stability and efficiency of critical IT services for public sector clients. Working within an interdisciplinary team, you will handle 1st and 2nd level support, managing everything from simple user inquiries to complex system error analysis. You will be responsible for maintaining knowledge bases, optimizing support workflows, and collaborating closely with lead developers and project managers to integrate new features and software. This position is ideal for someone who enjoys problem-solving in complex IT landscapes and is passionate about user-centric service delivery. You will have the opportunity to work in a flexible environment that values professional growth, offering both remote work options and a culture focused on continuous learning and societal impact.