Senior IT Support Engineer | (Senior) Technical Specialist (all genders)

Job Summary

As a Senior IT Support Engineer at ]init[, you will play a pivotal role in maintaining the stability and quality of digital solutions for public sector clients. Your daily responsibilities include managing 1st and 2nd level support, conducting structured troubleshooting within complex system landscapes, and collaborating with cross-functional teams to optimize support workflows. You will also contribute to knowledge management by creating and maintaining documentation and assisting in the integration of new software features. This role is ideal for a professional who enjoys solving complex technical challenges while maintaining a user-centric approach. The position offers a unique opportunity to work on socially relevant digital projects within a flexible, agile environment that prioritizes professional development, work-life balance, and long-term career growth.