Technical Support Specialist - Battery Storage Systems | Techniker im Innendienst (m/w/d) - Schwerpunkt Batteriespeicher
KERMI GmbH
Job Summary
As a Technical Support Specialist focusing on battery storage systems, you will play a vital role in advancing energy transition solutions. Your day-to-day responsibilities include diagnosing and resolving technical issues with energy storage systems, providing expert guidance to customers via phone and email, and documenting service requests. You will also assist with remote commissioning and collaborate closely with internal departments to address technical challenges. The ideal candidate possesses a strong background in electrical engineering or mechatronics, a passion for innovative energy technologies, and a service-oriented mindset. This role is highly attractive for professionals looking to work with a leading provider of climate and heating systems, offering a stable, permanent position in a collaborative environment that prioritizes professional development, flexible working arrangements, and comprehensive health and financial benefits.
Required Skills
Education
Completed technical vocational training (e.g., Electronics Technician, Mechatronics Engineer, or equivalent)
Experience
- Completed technical vocational training in electronics, mechatronics, or a related field
- Professional experience in electrical engineering and technical troubleshooting
- Demonstrated ability to manage technical service inquiries and customer communication
Languages
Additional
- Valid work permit for Germany required. Role is based in Plattling, Germany. Flexibility for mobile work is provided.