Process Consultant for Customer Processes | Fachberater ProzessPlus Kundenprozesse (m/w/d)

Job Summary

As a Process Consultant for Customer Processes at Finanz Informatik, you will play a pivotal role in driving the digitalization of the Sparkassen-Finanzgruppe. Your day-to-day responsibilities involve structuring complex banking business requirements, bridging the gap between application development and operational banking needs, and representing key initiatives within the organization and to external partners. You will actively contribute to the 'Customer Delight' approach by developing innovative solutions, analyzing market trends, and utilizing usage metrics to optimize service offerings. This role requires a strategic mindset to support management with concept development and presentations. You will work in an environment that values professional growth, agile methodologies, and end-to-end process thinking. This position is unique because it sits at the intersection of technical IT services and core banking business, offering the opportunity to shape the future of digital banking for one of Europe's largest financial IT service providers.