IT Service Technician - Field Support | IT Servicetechniker - Springer (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in field support, based in the greater Cologne area. The successful candidate will be responsible for providing 2nd level workplace support, including the repair, installation, and configuration of desktops, notebooks, tablets, printers, and mobile scanners. A key aspect of the role involves on-site user support and detailed technical documentation of all work processes. Candidates should possess strong knowledge of Windows 10 client operating systems, experience with ticketing systems, and comprehensive network skills (WAN, LAN, VPN, DHCP, DNS, WLAN). This position offers a long-term career perspective with opportunities for personal and professional development, an attractive salary, and immediate start.