Automation Change Manager | NTT DATA Business Solutions Global Managed Services GmbH: Automation Change Manager (f/m/d)

Job Summary

As an Automation Change Manager at NTT DATA Business Solutions, you will play a pivotal role in driving the adoption of automated workflows across the organization. Your day-to-day responsibilities involve planning and coordinating change management activities, creating clear communication materials, and delivering training sessions to ensure teams successfully transition to new automated processes. You will monitor adoption rates, gather user feedback, and identify potential blockers to ensure consistent implementation across various business towers. This role requires a strong communicator with an analytical mindset who can translate complex technical changes into user-friendly documentation and enablement materials. You will contribute to the Automation Change Framework, ensuring that all stakeholders are aligned and prepared for go-lives. This position is unique because it sits at the intersection of AI-driven technology and organizational transformation, offering the opportunity to work within a global, SAP-focused environment that prioritizes career development, flexibility, and a supportive, inclusive culture.