Automation Change Manager | NTT DATA Business Solutions Global Managed Services GmbH: Automation Change Manager (f/m/d)

Job Summary

As an Automation Change Manager at NTT DATA Business Solutions, you will play a pivotal role in driving the adoption of automated workflows across global teams. Your day-to-day responsibilities involve planning and coordinating change management activities, creating clear communication materials, and delivering training sessions to ensure smooth transitions. You will be responsible for monitoring adoption rates, gathering user feedback, and maintaining a standardized Automation Change Framework. This role is highly collaborative, requiring you to work closely with IT service teams and stakeholders to bridge the gap between technical automation rollouts and user readiness. This position is particularly attractive due to its focus on cutting-edge AI-driven technology and the flexibility offered by NTT DATA, including mobile working, extensive career development programs through their own academy, and a strong partnership with SAP and Microsoft.